Betting Rules

Aussie Play Casino may offer betting or gaming products subject to availability, applicable law and the rules shown for the relevant product. These rules apply to all wagers placed through the website, mobile services or any other approved access method. A particular game, market or promotion may also have additional rules. If an additional rule conflicts with these general rules, the specific rule for that game or market will usually apply to that activity.

You must be legally permitted to use the services in the place where you are located. You are responsible for checking whether online betting or gaming is lawful for you before using the website. You must also satisfy any minimum age requirement that applies to your use of the services. Aussie Play Casino may request information or documents to verify age, identity, location or account ownership before allowing access to certain services, processing transactions or completing a withdrawal.

Each player should use only their own account and provide information that is accurate, current and complete. Accounts must not be shared, sold, transferred or operated on behalf of another person. You are responsible for keeping your login details confidential and for notifying the relevant support channel shown on the website if you believe that your account has been accessed without permission.

• Do not place wagers for another person or allow another person to use your account.
• Do not attempt to bypass account, location, age or identity checks.
• Do not use the services if you are prohibited from doing so by law or by an account restriction.
• Do not use information that is false, misleading, stolen or obtained unlawfully.
• Follow all game instructions, market conditions and account notices displayed on the website.

The odds, prices, paytable information or other return information displayed at the time of confirmation are used to determine the result of an accepted wager, unless the applicable product rules state otherwise. Displayed information may change before a wager is accepted. You should not rely on an earlier display if the final confirmation shows different terms. Where a product does not display fixed odds or a guaranteed return, the result is determined by the rules and outcome of that product.

Wagers are settled using the official result or outcome applicable to the relevant event, game or product. The rules shown for that activity may explain how outcomes are determined, including the treatment of void events, abandoned events, postponed events, dead heats, ties, incorrect data, interruptions or other unusual circumstances. If an outcome is unavailable, amended or later found to be incorrect, the wager may be reviewed and corrected in line with the applicable product rules.

A wager may be marked as pending while the relevant result is being confirmed or while account and transaction checks are completed. Settlement timing can vary depending on the product, the availability of official information and any review that is required. A displayed result or balance may be adjusted if a clear error, duplicate transaction, technical fault or incorrect settlement is identified.

Where a wager is void or cancelled under the relevant rules, the usual treatment is that the wager is removed from settlement and the applicable stake is returned, subject to any product-specific conditions. A wager that has been settled in accordance with the displayed rules is not normally changed simply because the player disagrees with the outcome. However, suspected errors, fraud, system faults or rule breaches may require further investigation.

Results and account records

Your account history may show wagers, stakes, outcomes, returns, adjustments and transaction references. Check this information regularly and raise any apparent discrepancy promptly through the support option available on the website. When reviewing a query, information such as the account record, wager reference, time of submission, applicable rules and system records may be considered. A result published by an unrelated third party does not automatically replace the official result used under the relevant product rules.

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only wager money that you can afford to lose. Set a personal budget and time limit before you play, take regular breaks and avoid betting when you are affected by alcohol, medication, stress or other circumstances that may affect your judgement.

If betting is becoming difficult to control, use the responsible gambling tools and account restrictions made available on the website. These may include spending or activity controls, time reminders, temporary breaks or account closure options, depending on the service. You can also seek independent support from an appropriate Australian gambling support organisation. If you are concerned about another person's gambling, encourage them to seek help and avoid sharing access to your account.

Aussie Play Casino may update these Betting Rules to reflect changes to products, technology, legal requirements, security procedures or operating practices. The current version will be published on the website with its effective date where appropriate. You should review the rules before placing wagers, particularly after receiving an account notice or seeing an updated version. Continuing to use the services after an update may indicate acceptance of the revised rules, to the extent permitted by law.

These Betting Rules should be read with the website's general terms, privacy information, responsible gambling information and any specific rules displayed for an individual game, market or promotion. If you have questions about how a particular wager works, review the information shown before confirming it and use the available support channel for further clarification.