Privacy Policy

This Privacy Policy applies when you visit the Aussie Play Casino website, create or use an account, contact support, take part in gaming or promotional activity, or otherwise interact with the site. It is intended to provide clear, general information about the way personal information may be collected and handled.

Personal information means information that identifies you, or information that could reasonably be connected with you. The information handled will depend on how you use the website, the services you request and the checks required for account security, payment processing, responsible operation and legal compliance.

Some information is collected directly from you when you register, complete account forms, make a payment or contact support. Other information may be created through your activity on the website or received from service providers involved in verification, payments, technology, security or fraud prevention.

You should read this Privacy Policy together with any privacy notices or information presented during registration and account use. If you provide information about another person, you should ensure that you are authorised to do so and that the person understands how their information may be handled.

Personal information may be used where it is needed to provide a service you have requested, protect the website and its users, meet a legal or operational requirement, or support a purpose for which you have given consent. The particular use will depend on the information involved and the circumstances in which it was collected.

• Administering and maintaining your account.
• Providing website, gaming, payment and account features.
• Processing deposits, withdrawals and other transactions.
• Confirming identity, age, account ownership and eligibility.
• Carrying out security, fraud-prevention, risk and compliance checks.
• Responding to questions, complaints, account requests and support enquiries.
• Sending service messages about accounts, transactions, security, changes and requested services.
• Sending marketing or promotional communications where permitted and where you have not withdrawn your relevant consent or preference.
• Improving website performance, reliability, usability and security.
• Keeping appropriate records and meeting applicable legal, compliance and responsible gaming obligations.

Personal information may be shared where reasonably needed for these purposes or where disclosure is otherwise permitted or required. This may include sharing relevant information with payment providers, identity and verification providers, hosting and technology providers, security and fraud-prevention services, customer support providers and professional advisers.

Service providers should receive only the information needed for their role and may be subject to confidentiality, privacy and security obligations. Information may also be disclosed where necessary to protect the site, players or the public, investigate suspected fraud or misuse, enforce applicable terms, or respond to a lawful request.

Personal information may be processed using service providers located in Australia or other places, subject to the arrangements and requirements that apply to that processing. If information is transferred or accessed across borders, reasonable steps may be taken to support its protection.

Where processing is based on consent, you may withdraw that consent for future processing as described in this Privacy Policy. Withdrawing consent does not affect processing that was already carried out lawfully, or processing that must continue for another valid reason. Opting out of marketing does not stop important non-promotional messages about your account, transactions, security or services you have requested.

Subject to applicable requirements and reasonable identity checks, you may ask about the personal information associated with you and request that it be handled in the following ways:

• Access: request a copy of, or information about, the personal data held in connection with you.
• Correction: ask for inaccurate, incomplete or outdated information to be corrected.
• Deletion: request deletion of your data where it is no longer needed or where deletion is otherwise available. Some records may need to be retained.
• Withdrawal of marketing consent: ask for your consent to marketing communications to be withdrawn or update your marketing preferences.
• Information about handling: ask questions about how your information is collected, used, shared or stored.

To exercise these rights or make a privacy enquiry, contact support@aussieplaycasino.wtf. Please describe your request clearly and provide enough information for the relevant account or data to be identified. You may be asked to complete a reasonable identity check before a request is actioned, particularly where the request involves account information, payment records or verification documents.

Requests are reviewed in light of the information available and the requirements that apply. A request may not be completed in full where information must be retained for a period required by law, where disclosure could affect another person’s privacy, or where restrictions are needed to protect security, prevent fraud, resolve a dispute or maintain accurate transaction records.

Marketing preferences may also be managed through the options provided in relevant promotional messages. If you withdraw consent to marketing, reasonable time may be needed for the change to take effect across all communication systems. You may continue to receive necessary service communications that are not promotional.

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or applicable requirements. The latest version published on the website will apply from its stated or implied effective date. You should review this policy periodically, especially before providing new information or using new account features.